Currently viewing the tag: "Netflix"

Happy New Year! As we head into what will inevitably be an exciting 2013, it’s interesting to sit back and reflect on some of the most notorious events of 2012 that caught our attention, and the lessons we’ve learned from each…

In January, just in time for Martin Luther King Day, many visitors to the [...]

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We’ve written about Netflix a few times on this blog. Beginning in July 2011 with their poor execution in communicating a major pricing structure change, it seems this former media darling has been on a downward spiral in the news ever since. And their stock performance [...]

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Last July, my colleague, Scott, wrote about the Netflix debacle with their unexpected pricing change and the brouhaha that ensued.

Netflix’s 60-percent pricing increase on their DVD streaming service left customers feeling confused and betrayed, resulting in hundreds of thousands more subscribers jumping ship than the company originally [...]

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Like the Bob Dylan album title suggests, often the best move to make when all else fails is to go back to basics and return “home” to what made you great to begin with. Stemming from a recent blog entry of mine highlighting Twinings Tea Company’s abrupt revamping and then [...]

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In my line of work, a huge part of my role is disseminating material company news to the largest audience possible. (For those not familiar with the term, “material news” is a public company’s news that might affect the value of its securities or influence investors’ decisions). So, when working with these companies, [...]

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Netflix’ stock price, brand value and customer goodwill all seem to be tanking after the announced split of its video streaming and mail-order DVD businesses. Not only are most vocal customers unhappy [...]

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Really, Netflix… really?

On July 26, 2011 By

Sometimes making a decision and apologizing for it later can really backfire on you. Sometimes, it really IS better to ask permission first.

This concept really hit home for me when Netflix came out with its surprise announcement that it would be separating its streaming and DVD rental services, and thereby abandoning the [...]

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